Maintenance contracts

Besides service check, standard inspections and maintenance, our customers like to benefit from the advantages offered by our different maintenance contracts which depend on the type of system, condition and operating conditions as well as the demanded degree of availability.

Three different types of contract are available aimed at improving the economic aspect:

increasing reliability and process efficiency
optimised machine availability
scheduled maintenance and downtimes
meeting of planned budget costs
cutting of warehousing costs

You may select between the following types of maintenance contract based on a preliminary service check on your centrifuges, dryers, mixers and fittings:

Service check

By running the service check you will receive against payment of a one-time flat fee a complete on-site analysis and submission of a detailed maintenance, repair or update offer for your centrifuge.

Customized maintenance contracts

We offer even more convenience and reliability through our customized maintenance contracts.

Basic

This entry-level maintenance contract minimises through preventive inspections on a regular basis the risk that your your centrifuge, dryer, mixer and fitting will have to temporarily be shut down because of a failure or malfunction. Compliance with statutory regulations is guaranteed whereby the repeating maintenance dates are monitored and run by us without the need of intervention from your side. Moreover, the service costs remain within reasonable limits.

Advanced

This maintenance contract is based on the BASIC level and offers in addition a fixed flat rate for wearing and spare parts.

Access to our 24/7 hotline is ensured free of charge. This package includes an extended warranty period.

Premium

Within the scope of the PREMIUM agreement you will receive the “carefree package” for your centrifuge, dryer, mixer and fitting. All inspection and maintenance work as well as all unscheduled assignments relating to malfunctions are completely covered and are coordinated and implemented by us. Both service life and conservation value of your centrifuge increase considerably. Thus your annual operating costs can be reliably calculated right from the start. Spare parts, training and current documentation are automatically included as components of this package.

We shall be pleased to submit a customised concept for preventive and condition oriented maintenance of your centrifuges, dryers, mixers and fittings from all manufacturers.